I think the place changes owners. People there does not speak English well. I was lied to when I asked for a previous stylist, which I had one time, they said she was still there so I made an appointment. When I showed up, they said the girl was not there anymore but they still could do the job. They charged me $100 for a hair perm (curly) and dye with my color material. Story short, my hair was not curl at all, damaged, and they said I select too big of curl rods (a 1/4 of an inch!!). All the time, the stylist was busy getting more customers for hair cut, and she spend so little time to wash and dry my hair during perming/ neutralizing cycle. She did not even check if my hair got any curl during the process. I think if you want to perm your hair here, consider it very carefully. Does it worth it to pay and get a damaged hair? Spend your time to search for much better salons before you lose your money to their lies, promises and end up getting bad, damaged hair like mine.