It's a neverending search in Manhattan to find a spa that keeps you coming back since there is always some new spot opening or a recent review that keeps you on this holy grail search for the best grooming services...I can finally say my search is over. From the moment I called to book the appointment and the receptionist was beyond accommodating, considering I had never visited before, making sure she was able to book myself and my mom for back to back facial appointments. When I arrived at the serene location tucked away in Tribeca I was pleasantly surprised by the warm atmosphere and kind reception. Kristen administered the best facial I have ever received (and trust me, as a NYC girl who's been getting facials since I was about 15 that's saying alot). It was not until later that I found out she is also the owner, which is hard to believe not onyl because she looks young but also because she was so down to earth and completely void of any ego that I've encountered before with some aesthetician entrepreneurs. I can't say enough good things, from start to finish, she had the most delicate touch, talked just the right amount to let me know what was happening but quiet so that I could relax, and she was truly concerned about helping me figure out the cause of my problem areas and what factors in my lifestyle were contributing to my blemishes. And lastly, she didn't do the oversell, only recommending 3 products that would help and also services that I could go back for which are less expensive and good for when you're short on time just to do maintenance. I have to say that I don't usually get facials more than a few times a year but now that I found this little piece of heaven I'll be a much more frequent facial flyer!
Pros: Amazing facials, relaxing atmosphere, excellent staff and service
Cons: none that I could find!