I shopped in this store 3 times before making a purchase. I bought a table that was on the floor, and the sales person insisted that I take it home that day. I explained several times that it would not fit in my car, and she argued with me without even knowing what I drive.
My 2-seater convertible was not going to accommodate me, my friend and a metal table. Strike ONE.
Next, I decided to purchase a bed, dresser and 2 other tables for my new home. I told the sales person that I was in a hurry to furnish the room, as I had sold everything else. I had to suggest that she check stock to see if the furniture was in stock in their warehouse in NC. It was! Great, so I placed the order totaling over $5K. Nine (9) weeks later I'm still waiting for my furniture. Strike TWO. I keep calling but they never seem to know what's shipping when.
Oh wait. It's in! How do I know that. I called THEM to find out it's sitting in their warehouse. When can it be delivered? In a week. Come on--they can't be that busy! Strike THREE.
Folks--use a real designer. The service will be better and you'll get what you want.
Pros: Quality furnishings?
Cons: Horrible customer service