Today Samine said, "Trust me, I will make a difference. You will be happy." I liked that kind of confidence. She was very knowledgeable and experienced. She took the time to explain what she wanted to do and why. She asked me questions and got feedback from me before proceeding. She colored my hair in a way that I hadn't had before and it turned out great. My family said my hair looked healthy and loved the cut. She explained how to use the products to get the same results at home. The first visit was a little pricey but it was worth it. I was very pleased when I left and plan to return.