My daughter has been going since she was 2. She's had teeth extracted to having fillings. I like the fact that they prefer the parent to wait in recept. room rather than seeing their child get upset and look to the parent to "rescue" them from the situation. My daughter did great! I was explained she would be given nitrous to calm her and then they would follow with the injection. She said she never knew the dentist put her tooth to sleep! My daughter is 13 now and Dr. Escue is doing her braces. I totally trust him and his staff. The wait may be 20+mins. , but hey, I'll wait for good service.