I went to Erik of Norway for about 3 years - cut & color every 5 weeks. I was shocked on my first visit when my colorist asked if I had made an appointment for a cut or at least a blow-dry. I assumed that the same person would color and cut my hair, and I was wrong, so I left with no cut and wet hair. The other uncomfortable thing was the attitude in the salon. The colorists fought with each other constantly, and the people cutting hair were rushed & trying to get in as many cuts as they could - they were all very nice, but clearly in a hurry. I am so relieved now that I've stumbled on the hair person of my dreams.
Pros: very friendly front d
Cons: attitude, attitude, very expensive