EQ is a marketing tool. The clubs lack quality mgmnt/staff. It is a revolving door of staff, now they are hired low level people, because they have hired/fired all the quality. The Pilates dept. is run by a director w/a terrible reputation Allyson Donnelly from NYSC, was fired for terrible reasons. Recently she has let go of top staff,for vanity reasons. EQ has all the dregs of the fitness world working/managing there clubs now. This is the "best of the Best." save your $ go anywhere but this company..