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Equinox - New York, NY - Reviews page 1 - Judysbook

Equinox

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203 East 85th St
New York, NY 10028
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(212) 439-8500
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Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY
Equinox - New York, NY

Reviews

( 5 )
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( 2 )
( 1 )
( 3 )

Best

Going from New York Sports Club to Equinox was like going from hell to heaven. Equinox is always clean. The staff is friendly and helpful. One never needs to wait for a machine...

Worst

I joined here from another gym and noticed that they probably had the wrong type of designer set up the club - i.e. someone who doesn't work out. Sit down on a mat to stretch and...

Lots of promises - never deliver 7/30/2010

I was a member a few years ago at another location that at the time had just opened up in midtown. That club was pretty nice, not crowded, and had equipment that was maintained as promised - probably only because the location was new.\r \r I left Equinox because my new employer had a corporate deal with another (unnamed gym). Since then, I moved to Carnegie Hill, and Equinox and David Barton Gym seemed like the only reasonable choices in the neighborhood. \r \r I was won over originally by all of the promises at this Equinox location, but in fact, I found the sales people to be extremely rude and pushy, and they were not at all welcoming about letting me try the club before putting down thousands of dollars (for what would have been my paid-in-full membership). \r \r Supposedly Equinox prides itself on good customer service, and they want to cater to a high-end clientele. In truth, the experience is a joke! Concierge level service? My a**! Rude sales people, backed by the most unsophisticated management people that I have ever seen in any hospitality environment (and this is the case at more than one Equinox location that I recently experienced)\r \r Couple this with equipment that cavemen must have used, and a club that looks like it hasn't been renovated since it first opened (maybe 25+ years ago??) . . . I'll be keeping my $170+ a month and taking my business elsewhere. Pros: Overall clean, good variety of classes Cons: Old Equipment; Rude, pushy sales people; Needs renovation more

Equinox - terribly overrated 10/30/2009

I switched to Eqionox after a 8 year membership in another major gym, as I was seduced by more convenient location, great facilities, range of services, and of course what they had promised to me as a new customer.\r Since day # 1 i was terribly disappointed. \r They refused to provide what they had promised (despite those promises being given to me in wrtiting), referring to ""mistakes"" made by the person who was signing me up and who promised more that she should have. As i insisted, the manager insulted me and literally kicked me out of his office, saying he was fed up with me.\r One trainer skipped the session and disappeared when i was slightly late for the sessions.\r \r I signed up for duet Pilatis and paid for the package, but only got a couple of sessons. Then they offered me to transfer my package to individual sessions - for double the price. I refused and wanted the money back. Took my FIVE Months to get my money back, as my emails and calls went unresponded (have copies of emails).\r When i finally decided to cancel my membership, I got a written promise that it was going to be cancelled the first Monday of November, but now i am told that despite that I will still have to pay for November. In other words, my membership is cancelled, but I am still paying.\r is there anything ethical about how Equinox conducts its business? Pros: great facility. Cons: terrible managemenrt. failed promises. more

You will work out longer just because you enjoy being there. 10/3/2007

Going from New York Sports Club to Equinox was like going from hell to heaven. Equinox is always clean. The staff is friendly and helpful. One never needs to wait for a machine nor is one forced to rush.\r \r At Equinox there are always plenty of machines that are in good working order. The whole atmosphere is pleasant.\r \r Equinox can be more expensive then some other gyms, but, at Equinox you get what you paid for.\r \r (See if your employer has a deal with Equinox, it can ssubstantialy reduce your costs.) Pros: It can be more expensive. Cons: A great place to relax and work out. You get what you paid for. more

there's a reason they won't tell you the cost upfront... 8/15/2007

I visited Equinox because I was interested in joining, but had such a terrible experience with the membership staff that I walked out and never looked back. Nice gym, prohibitive cost....for a place that costs so much, the fact that they won't even let you try it first without handing them hundreds of dollars on the spot is ridiculous. Unless you have serious money to spend on working out, I'd suggest shopping around for a place without the sleazy marketing staff. Pros: swanky Cons: sleazy membership policies are an immediate turn-off. more

I LOVE THIS GYM! 8/27/2006

I've tried other gyms but they don't compare to Equinox at 85th Street. This gym is SO clean and the staff is very friendly. They are always upgrading their machines. At other gyms I always felt like I was a guest but here I feel like a member of an upscale club. The staff knows me by name and are always so attentive to my needs and requests. I love the classes and I LOVE the spa! After I go spinning I get a relaxing facial or a massage. The mani/pedi room is excellent, you get your own private space...instead of a crowd at the ""factory"" nail salons. You can get in shape & get pampered...there's nothing wrong with a reward after a hard workout. :-) Pros: Staff, Classes, Overall Enviornment more

The Best Gym Ever 8/18/2006

This is the cleanest gym ever! The customer service is incredible and the equipment and classes are unbelieveable! I workout everyday! The Spa is 5 five stars and I've lost 30 pounds with my personal trainers. Pros: Amazing service and equipment! Awesome classes. more

Expensive and odd layouts 8/27/2005

I joined here from another gym and noticed that they probably had the wrong type of designer set up the club - i.e. someone who doesn't work out. Sit down on a mat to stretch and the mirror in front of you doesn't go to the floor and is at an angle so you can't see - this is one example of many. Ambience seems nice but not optimized for working out. Also, very expensive. Don't pay the initiation fee or full price - they give deals to any corporate, most no initiation fee and up to 25% off monthly, try the name of a bank or law firm. Pros: Clean, Ambience, Clean Cons: Price, design for workout more

Overrated Gym 2/17/2005

it is too crowded and you have to wait for free machine. Customer service is not professional and the the worst part is the membership fee for such a crowded place. NYSC would be better with that price! Pros: Pool Cons: membership fee, crowd more

awesome gym 1/14/2003

this is the best gym i've ever attended. my trainer is totally professional. i don't know why everyone has been having issues with this gym- maybe they have been changing things. it's DEFINITELY worth the money, considering what you get at other gyms for only slightly lower fees. the cleanliness, pleasing decor, locker rooms with nice amenities, friendly staff and great classes make such a difference that i'm willing to pay for. Pros: Clean, Great Staff more

Don't listen to the killjoys 7/26/2002

What's with the nit-picking? I've been with this gym for over a year and I have nothing but praise for it. The classes are fantastic (Arys classes are the BEST! And she is so nice!), the facilities spotless and in my experience the staff is nice! Yes its pricey, but I think its worth it since I put hygiene and interesting fitness classes on my priority list when it comes to selecting a gym. I strongly disagree with people claiming the staff has ""attitude"". Whatever! In my experience the staff has always been helpful, encouraging, polite and respectful. That goes a long way when youre self-conscious and feel out of place in a sea of hardbodies. I dont have a six-pack, I have a big old gut that Im trying to work off. I recommend Equinox to any person of size who is a bit sensitive. Pros: CLEAN!!!, Friendly staff, Great classes Cons: crowded at times, pricey, but worth it more

Best I've been to but needs improvement 7/15/2002

I've been a member at the Broadway/19th location for 5 years. Last year I upgraded to an all access membership. Their gyms vary in quality although one consistancy is the lack of A/C, especially on a hot day (it's a matter of time before I pass out!). The staff is very nice with the exception of the Brdwy/19th location where I have encountered some rudeness among staff (never the locker room attendants -- they are always nice). In the busier gyms the equipment is more crowded together, especially in the spinning rooms where a full class can be almost intolerable (it is difficult to get through a class with someone's butt in your face). Overall this is a good gym with excellent classes. I recommend joining one of their lower traffic gyms (43rd/5th, 44th/Lex) where you will find your workout quite enjoyable. Or better yet, get an all access membership. Pros: good classes, best gym I've been to, very clean,nice decor Cons: quality inconsistant, A/C PLEASE!!, summer hours more
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Editorial

  • The Scene
    With its ultra-clean, minimalist décor and its topnotch staff, Equinox raises the bar for chain health clubs. At consistently spacious facilities, the design team...

  • 6/24/2008 Provided by Citysearch

Additional information

  • Hours:

    M-Th 5:30am-10:30pm, F 5:30am-10pm, Sa-Su 8am-9pm
  • Payments:

    Visa, Discover, Master Card, American Express
  • Neighborhoods:

    Midtown, Yorkville

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