Had to get a rental car for a couple of days while my car was in the body shop. After being picked up and brought to the Ledgewood office I walked in the front and in the left office was a man sitting at his desk picking his nose. I was horrified to see that. I got my rental and was told there was no smoking or pets allowed in car. My car wreaked from cigarette smoke. I should have refused it but at that point I just needed to get out. Can kick myself now as smell is making me crazy!!