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Enterprise Rent-A-Car - Mesquite, TX - Reviews page 1 - Judysbook

Enterprise Rent-A-Car

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1821 Military Pkwy
Mesquite, TX 75149
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(800) 257-1136
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Enterprise Rent-A-Car - Mesquite, TX
Enterprise Rent-A-Car - Mesquite, TX
Enterprise Rent-A-Car - Mesquite, TX
Enterprise Rent-A-Car - Mesquite, TX

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I was in a total loss accident and the people here were absolutely NOT helpful. They are rude, and trashy. When I arrived I my mother had given me her credit card to pay for the r...

Never Again... 9/2/2010

I was in a total loss accident and the people here were absolutely NOT helpful. They are rude, and trashy. When I arrived I my mother had given me her credit card to pay for the rental, they wouldnt let me use it. My mother offered to send a copy of her ID, a notorized letter, and come by and sign after work. After about 30 minutes of arguing and being insulted my the staff, they complied. Then, after all the fuss, they literally had ONE car on the lot. A Toyota Yaris that was MISSING A HUBCAP! Unahppy, but in need of a car, I obliged. But the agent PROMISED he would call in a couple days when the hubcap came in, AND would call when a car closer in calibur to my original car came in so that I could swap out the Yaris. Did I hear from them in the 2 weeks I rented the car? Not once. Then the Yaris' "maintence required" light came on. So I called Enterprise....4 times...in an hour....and not once did they answer the phone. I ended having to call a different Enterprise just to make sure the car wasn't going to break down on me. When I returned the car, the agent who was supposed to have been calling me about swapping out the car had the audacity to make a joke about how i enjoyed my Yaris with no hubcap. Needless to say I was not amused. He then proceeded to ask about my experience and if I would say that I was completely satisfied with his assistance, and THEN got defensive when I said no. If you are in the city of Mesquite and need to rent a car, DO NOT use Enterprise on Military and save youself the hassle and the rude employees. more

Enterprise Rent A Car 8/17/2005

Friendly People, they did not make u wait long and made everything perfect for that time my car was being worked on. It was fast courteous service and I had no problems with them. more
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Owner Message

  • Great Cars. Low Rates. Free Pick-up. With the largest fleet in North America and over 150 makes and models, Enterprise Rent-A-Car has something for everyone. And, with more than 7,000 locations throughout the United States, Canada, UK, Ireland and Germany,...

Editorial

  • North America's largest rental car company boasts a fleet of more than 500,000 vehicles, including 120 different models. Long-term rentals are available.

  • 2/3/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm ; Sat 9am-Noon ; Sun Closed ; Open Holidays
  • Payments:

    Discover, Visa, Master Card, American Express
  • Neighborhoods:

    Grand Junction

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