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Enterprise Rent-A-Car - Durham, NC - Reviews page 1 - Judysbook

Enterprise Rent-A-Car

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409 S Roxboro St
Durham, NC 27701
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(800) 257-1136
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Enterprise Rent-A-Car - Durham, NC
Enterprise Rent-A-Car - Durham, NC
Enterprise Rent-A-Car - Durham, NC
Enterprise Rent-A-Car - Durham, NC

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I rented a car and was told I would have my money refunded when the insurance company paid them. They charged my card for 2 days rental and refused to refund that amount when the...

Fantastic Service 11/15/2011

They even pick you up and bring you back. Pros: null Cons: null more

They stole from my credit card, almost $200.00 11/10/2011

I rented a car and was told I would have my money refunded when the insurance company paid them. They charged my card for 2 days rental and refused to refund that amount when they were paid by the insurance company. This charge is cleary stated on my contract. And the caharge was made at that time, not when I returned the car. Each time I asked for an itemized list to explain the charges they gave me a different reason, changing their story each time I asked how much money each explanation cost. For example: they said I did not do a walk around, after I had returned the car, remember the charge was made before I returned the vehicle. When I asked them to explain the cost, it did not come to $200.00 (Also, I'd had the car professionally detailed before returning it). They said "well, you returned the car in North Raleigh" I asked how much that costs, "nothing" I was told. This conversation went on until they hit "reason" number 7. Finally the Manager agreed to credit more than half the money back, she never did. Enterprise is impossible to reach and they just wanted to keep the twice paid sum. They are liars and crooks, watch your back, I'm told by other businesses in town hat this is standard practise. I believe it. more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
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Owner Message

  • Great Cars. Low Rates. Free Pick-up. With the largest fleet in North America and over 150 makes and models, Enterprise Rent-A-Car has something for everyone. And, with more than 7,000 locations throughout the United States, Canada, UK, Ireland and Germany,...

Editorial

  • North America's largest rental car company boasts a fleet of more than 500,000 vehicles, including 120 different models. Long-term rentals are available.

  • 10/2/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm ; Sat 9am-Noon ; Sun Closed ; Open Holidays
  • Payments:

    Master Card, American Express, Discover, Visa
  • Neighborhoods:

    Downtown

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