We have had to rent cars from them on several occassions and for all different reasons. They were very helpful each time. The service we got was fantastic. The prices were reasonable and on 2 occassions, they had great specials going on. THe place is small, but very quaint. They had a nice selection of vehicles to choose from. They even offered to pick us up, but we didn't need them too. They go over a checklist with you as well as clean up the car before you rent it. We don't go anywhere else to rent a car.