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Enterprise Rent-A-Car - Wake Forest, NC - Reviews page 1 - Judysbook

Enterprise Rent-A-Car

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1950 S Main St
Wake Forest, NC 27587
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(800) 257-1136
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Enterprise Rent-A-Car - Wake Forest, NC
Enterprise Rent-A-Car - Wake Forest, NC
Enterprise Rent-A-Car - Wake Forest, NC
Enterprise Rent-A-Car - Wake Forest, NC

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I called this morning to reserve a pick up truck and spoke to Ryan. My goodness you would have thought that I was calling him asking him to donate money to a terrorist orginizati...

Customer Service has gone bankrupt! 4/29/2010

I called this morning to reserve a pick up truck and spoke to Ryan. My goodness you would have thought that I was calling him asking him to donate money to a terrorist orginization. I asked him if he had a pick up truck available. He said no. No harm no foul. Then I asked if there were any alternatives. He said no we do not have any alternative pick up trucks. I then said do you have an alternative like a cargo van, SUV or minivan. He says they do not have anything like that on the lot. I asked him why the online system says that they do, he says the online system is wrong. I then ask if he would call other Enterprises to see if they have any in stock, he says that he can not read their systems, nor does he offer to call or even ask if he can provide me with their number. I guess in 2010, customer service has officially went bankrupt! A big disappointment and a local customer that will never shop there again. Pros: proximity Cons: poor service, weak salespersons, customer treatment more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • Great Cars. Low Rates. Free Pick-up. With the largest fleet in North America and over 150 makes and models, Enterprise Rent-A-Car has something for everyone. And, with more than 7,000 locations throughout the United States, Canada, UK, Ireland and Germany,...

Editorial

  • North America's largest rental car company boasts a fleet of more than 500,000 vehicles, including 120 different models. Long-term rentals are available.

  • 10/2/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm ; Sat 9am-Noon ; Sun Closed ; Open Holidays
  • Payments:

    American Express, Master Card, Visa, Discover

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