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Enterprise Rent-A-Car - San Antonio, TX - Reviews page 1 - Judysbook

Enterprise Rent-A-Car

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6322 Wurzbach Rd
San Antonio, TX 78240
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(800) 257-1136
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manager John Flansburg - we rented from them one weekend and had an average experience, however upon attempting to rent again the following weekend we faced nothing but problems. ...

Editorial review from Citysearch 6/14/2013

Do not waste your time using Enterprise in Decatur Tx. We returned a rental and they tried saying there was hail damage. The vechicle had not been in any hail storms of any kind what-so-ever. They gave us a vechicle with expired sticker and taillights that did not work. Dennis said that they were trained to see this damage but yet no one else could see it. He said they go over the vechicle when they give it to you, but they did not get on top of the vechicle and look at it when they gave it to my daughter. So how would they know what was on top. Oh they did say they were sorry about the sticker that expired in March. Dennis the branch manager would not contact his boss for me to speak with. We took pictures of the vechicle and there was NO hail damage. Sorry business and they will be reported to the BBB.\r more

staff were very unproffessional, duplicidous & untrustworthy 3/26/2011

manager John Flansburg - we rented from them one weekend and had an average experience, however upon attempting to rent again the following weekend we faced nothing but problems. management LIED TO US about being picked up, kept us waiting over an hour and never showed up!! thats right, we reserved a car, made a pickup appointment then the rental car staff blatantly lied about picking us up!!! THEY NEVER SHOWED UP!!! just kept us waiting... manager John Flansburg is a LIAR!! very unproffesional and lies to customers. DO NOT TRUST THIS OFFICE WITH YOUR PERSONAL CHECKING ACCOUNT INFO & DONT LET THEM WASTE YOUR TIME!! we have already filed a complaint with the BBB, remit all complaints through them. more
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HOLIDAY DISCOUNT :
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Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • Great Cars. Low Rates. Free Pick-up. With the largest fleet in North America and over 150 makes and models, Enterprise has something for everyone. And, with more than 7,000 locations throughout the United States, Canada, UK, Ireland and Germany, we're...

Editorial

  • North America's largest rental car company boasts a fleet of more than 500,000 vehicles, including 120 different models. Long-term rentals are available.

  • 10/2/2008 Provided by Citysearch

Additional information

  • Payments:

    American Express, Discover, Visa, Master Card
  • Neighborhoods:

    Northside

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