I never really complain too much, but this was an exception. I had left my dog a couple of nights when I had to go out of town and my experience was terrible. I had met the owner previously and yes, she is a nice lady. However, with most businesses she is not around all the time. I had set a date previously for my dog, and when I walked in two people were sitting behind the counter and after 5 minutes, standing with dog on a leash, no one said Hi, Hello, Welcome, or We'll be with you shortly... I almost walked out. Finally they took her to the back.. 2 days later, they had lost the bed I provided, my dog had ticks on her, and they told us she urinated on the bed so they threw it away.(never does she do that) they simply didn't let her out much.. Never again will I take or recommend this place to anyone who cares for their pet.
Pros: Location, OK Facility
Cons: No Customer Service, Clueless, Not Responsible, Terrible