I took a scarf to Elite Tailoring to be mended on Thursday. The man working there said that it would be ready on Sunday. I wasn't able to pick it up until Monday. When I got there he told me it wasn't ready yet, to come back tomorrow, so I returned the next day, which was now Tuesday, and it still wasn't ready, he said he needed ""one more day"", so I returned on Thursday, figuring by that time it would be finished.... Nope! I walked in with my receipt in hand and this time a woman was working who spoke no English at all. I gave her the receipt and she started looking for it and finally asked me to come behind the counter and look . I told her it was a scarf and made hand gestures of me wrapping something around my head and neck, she said , ""Ohhh"" and went to the back of the room and brought out my scarf still hanging on the hanger. I asked if I could see what had been done to it and she let me. He had done NOTHING at all to it. I was so upset that I asked for my money back. By that time the man returned to the shop and made the excuse that he was so busy and that's why he hadn't worked on it. I asked him why he didn't just explain that to me in the beginning so that I wouldn't have to drive over there almost everyday. I would have gladly waited to pick it up until he had it finished, that's just a waste of gas. He offered to mend it right then and there, but I had enough of him and his excuses. Maybe others have had good experiences with this place, but I will never go back or recommend anyone to a place that is so unprofessional! I will give it one star and that is only because they were very kind, and returned my money without hesitation.