I have been a frequent customer of Elite's dry cleaning and tailoring but today I was sorely disappointed! I had gotten two pairs of pants altered there a few weeks ago but didn't wear them until this week. Both pants are WAY longer than I wanted and one pair has a small hole where the new hem is. I took both pairs in to show the saleslady and she kept insisting that the length was correct and I had "ok'd" the length. I told her that the length was not what I had agreed to because the pants are too long even with my tallest heels. She told me she would fix them for half price! Half price? I already paid full price and I"m not paying a penny more. She then told me to come back between 8 and 10 tomorrow to talk to the seamstress. I probably will go back to get them fixed if they agree to do it free of charge but I won't ever be back after that. I am so disappointed! Not only do I not get to wear my new pants, one of them already have a hole in them and both of them require stilts so that they don't drag on the floor! AAAARRRGGGHHH.
Pros: easy parking, close by
Cons: service and workmanship