I was nervous about having laser hair removal, but it was the best decision I ever made! I credit DeDe for this positive experience. She is always on time, always pleasant, thorough, and easy to talk to during the procedure which could be potentially awkward. When I heard DeDe was adding another staff member, I got nervous, but later found out that Ashley is equally awesome! Each treatment you only see DeDe or Ashley. The procedure is done in a timely manner and they seem to have flexibility on appointment times. I highly recommend Elements Laser Spa!