Initially I went to Elements to have a small tattoo partially removed but have since gone back for freckle removal and broken capillary treatments. After experiencing all 3 procedures, numerous times each (having targeted my face, neck, chest, hands, arms, and tattoo area) by Elements' exceptional technicians, I have nothing but glowing reviews for this gem of a spa. \r
To start, I can always find parking, and while it's metered, my sessions are so quick and efficient as to cost me pennies in parking fees. The spa itself is the epitome of Austin's hip/funky/chic style. It's also absolutely spotless (something this germa-phobe really pays attention to). I'm always greeted by name and usually seen immediately or after only the briefest of waits. Seriously, their staff is hyper-efficient and yet never fail to be warm, engaging, friendly, and upbeat. They definitely love what they do, and man, do they do it well.\r
Nicole, in particular, is highly experienced and adept with all 3 machines needed for my 3 treatments. She explains how they work and what they'll feel like beforehand, so there are no surprises, plus continues to check in with me during the process, just in case the stinging sensation gets too intense. She never forgets to chart my progress with pictures and personal accounts. When I decided midstream to have even more of my tattoo removed than planned, she jumped right in, targeting the specific areas like a pro, leaving the part I want to keep untouched. With my facial treatments, if I ever feel disappointed with the results (only one time did my skin not respond as hoped), they offer (without my asking) to rectify the situation at no cost to me. \r
As someone who's had many more cosmetic & facial treatments than the average woman (due to aging, incredibly delicate and problematic skin), I feel qualified to rate Elements at the best in Austin. I've been to countless dermatology clinics and spas all over town for the past 12 years, including the most ritzy/pricey in existence. Nowhere have I had such impeccable service and remarkable results. To top that off, their prices are very competitive and they never try to up-sell! They address my specific needs without pressuring me to do/spend more. I feel respected, cared about, and most of all, beautiful. \r
Also, I can't stress this enough, Nicole has worked miracles on my troubled skin. Thanks to her I can leave the house w/out makeup feeling confident and glowing for the first time in 20 years. The woman is a laser goddess!