Myself and my sister went to Elase a few years ago for laser hair removal...After we paid for our treatments they claimed 'bankruptcy' and we did not get our money back. We would have had to hire an attorney and still might not have gotten our money back even going that route. We never got our full treatments so we had to find another Elase location to continue our treatments in which we had to pay AGAIN for the service because they are all franchised. The lady that was doing the laser hair removal there said that based on my "records" of the laser hair removal, the previous person did not have my settings right on the machine and that's why I was not seeing the results I should have been seeing. I had my full legs done, bikini, happy trial, underarms, and full arms done and I still had pretty decent results on my legs, bikini, and happy trail, but on my arms and underarms it's almost like I never had it done. I've heard really good things about Ideal Image and though they are more expensive, it is worth it instead of going to Elase where they have already screwed a lot of customers once by claiming bankruptcy, having employees that didn't know how to use the correct settings on the laser hair removal machine, and I've also known a few of them to change their name to "Fresh Med Spas" (probably so they could re-open after they claimed bankruptcy so they wouldn't have to refund their customers the money they owed them for not receiving all the treatments!) Please, do yourself and favor and stay away...I've know people that have gone to Ideal Image and were very happy with the service and results there!!!