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El Dorado Hills Spa Fireplace - El Dorado Hills, CA - Reviews page 1 - Judysbook

El Dorado Hills Spa Fireplace

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2222 Francisco Dr Ste 130
El Dorado Hills, CA 95762
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(916) 933-1463
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I purchased a three thousand dollar pellet stove from El Dorado Hills Spa and Fireplace. Once I received the pellet stove several months later it had a scratch in the glass. I cal...

Rude and unhelpful 7/2/2007

I purchased a three thousand dollar pellet stove from El Dorado Hills Spa and Fireplace. Once I received the pellet stove several months later it had a scratch in the glass. I called and the glass was supposed to be replaced. The glass was never ordered and never replaced. Then the blower broke a month after using it. The repair man came out several times reluctantly and replaced the blower twice. Then it broke again and the owner did not want to repair it. He started yelling and being rude over the phone. I had several conversations with him because it was still under warranty and he didn't want to fix it. I would never purchase anything here again. My stove is still broken and now out of warranty because they would not fix it while it was still under warranty. I have complained to the manufacture as well. Pros: none Cons: rude, bad language, unreliable equipment more

avoid at all cost 8/22/2006

The owner of this business is extreamly rude and inconsiderate. His policy of a 25% restock fee for any returns is bad business. He is devious and underhanded. Pros: none Cons: unethical business policy more
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