The customer service here is HORRIBLE. The night ""Manager"" on thursdays is very unprofessional and rude. He could not manage the crowd of people coming, people were seated and waited over an hour for food. Many people left without eating due to the wait. I saw one girl go to the kitchen and get her own pitcher of iced tea since no waiters were coming around. One group did not pay because they said the food was horrible. We had our drinks and chips, then we left after waiting an hour. The waiter explained the cooks lost our order. After complaining to the so called manager, he basically told whoever wasnt going to pay, ""if you dont like it , leave."" So we did and will never return to this place again! The menu is overpriced and the drinks are watered down. If your new to tucson and want a good place to eat, check out Guillermos (awsome red chili chimichangas) or El Minidito. Cheaper, better food, and excellent service.
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