I went here on a whim when my usual stylist wasn't available and I really needed a haircut. I was the last appointment of the day, so that could have been a factor in my experience... though I don't think it should matter.
I got my hair cut by Mauricio. He was very nice, and gave a great scalp massage to start things off. But there was a definite language barrier as I don't speak spanish. I had pictures, though, and that cleared things up a bit. My hair was in bad condition, but not so much that I needed a treatment or anything. Mauricio really did a lot of work on my hair (start to finish was about 1.5h), so I guess I was expecting an amazing finish but it really wasn't. He kept saying ""Look how healthy it is now! So soft"", but my hair is mostly always like that and ALWAYS is after a hair cut. I mean, if a stylist can't make it shiny and soft... who can? The length and shape looked good after he finished, but since then I've realized that the bangs are pretty much the same length and there's a weird length to the back so that when I put my hair up in a pony tail two tendrils are several inches longer than the rest. I didn't notice at first because he curled my hair (I was going out afterwards) before I left. I really believe Mauricio tried, but just didn't get it right. And because of the styling at the end I didn't see it in time to correct it. Also, my cut wasn't complicated - layers and bangs like Reese Witherspoon's hair for the ""In Bloom"" Avon fragrance campaign. Overall, it was cheaper than my usual place and easy to get an appointment. But I won't be going back.