My experience here was very pleasant and if this guy ever closes, I will be lost. The owner is always there and can fix anything. If he can't, he will find someone who can. He has given me advice on how to fix my own, and orders special belts for me if I need them. He works on all makes and models of vacuum cleaners, and also on rug steamers. This is an exceptional business, and his prices are very reasonable. They also sell used and refurbished machines, so if you can't afford a new machine, go see Eddy.