We went to close our garage doors recently when they jammed. We couldn't get them to close from there. We called Ed's Overhead Door - no one recommended them to us, we just found them in the yellow pages. Boy did we luck out. They came to our house within a few hours and fixed our garage doors. The whole repair only cost $53. We were pretty vulnerable at this point - so they could have easily charged us more. We haven't had another problem since. We would definately use them again.