I came to Ed Rinke was their service involvement in our community. They allowed me too collect Cell Phones for Soldiers from our church and they mailed them for us. My salesman, Frank, was great. He listened to all my preferences and concerns, then kept them in mind until the right car came along for my daughter. No pressure. The financing was swift, concise, and helpful. I have not used the service department, but plan on returning for my first oil change.