After making 4 visits to their showroom, I wish I had a positive review since I live in the same city of Brea, but m I cannot tell a lie, I do not. They have failed to provide me with any form of customer service, noone attempted to inquire if i had any questions and I have basically been ignored by the entire staff. I noticed, at my last attempt on a Monday, 7-8 employees rushing around the office, ordering on the phones in front of their computers, and a few installing tile in the showroom. These installers where the only ones to at least say Hi when I walked by and they didn't even speak english!!I was there over an hour and circled the showroom 3 times,, no luck!! I am Hispanic and would hope In this day and age that I am not being prejudged??,, but I would stongly recommend visiting the tile stores in the Anaheim on St College over this joint!! Ed Pawlack Tile really has nothing to offer, they need to attend some Customer Training courses big time and prove that they really care about their customers,,
Cons: No assistance, be prepared to be ignored!!