I bought a piece of equipment from them, they made all kinds of promises, would fix this and that... When I arrived to pick it up, a 300 mile one way trip it was not ready, they had 4 months to get it ready, had a deposit on my credit card for it. They promised they would send manuals, would ship backordered parts directly. Never followed through, owner Tim Nelson wouldn't answer/return my calls for over a year. Now he doesnt carry the "brand" anymore reffered me to the distributor. I found out the distributor dropped him because of poor customer service, and my case in particular. So i am left holding a bag of promises that no-one will make good on. Thanks Tim, I hope you get a brick through your window someday.
Pros: if you like getting treated poorly this is the place
Cons: its all cons from my perspective