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Eats Mesquite Grill - Houston, TX - Reviews page 1 - Judysbook

Eats Mesquite Grill

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13918 Hempstead Rd
Houston, TX 77040
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(713) 460-3287
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Restaurants

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Food & Dining

Reviews

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Best

I have been eating here for quite some time and never had a bad meal-----ever

Worst

I used to order delivery from here all the time, until today. Today was the last time ever for me to order from this place. Why you ask? Well, when I received my order nothing was...

Excellent service great food 4/14/2009

I have been eating here for quite some time and never had a bad meal-----ever more

Good food, LOUSY customer service 10/22/2008

I have not complaints about the food but the customer service was horrible. When I realized that the order I had was not what I wanted, I went back in to tell them and get the proper order and the manager just grabbed the bag and threw it in the trash, then proceeded to disrespect and belittle me in front of his staff. I let him know how rude I thought he had been and that I would never order from there again, for that reason. Pros: Good food Cons: Customer service more

Used to be good, now it's not 1/24/2007

I used to order delivery from here all the time, until today. Today was the last time ever for me to order from this place. Why you ask? Well, when I received my order nothing was correct. I asked for cheese. There was no cheese. I asked for no mayo. There was mayo. About half the time when I order from this place, something is usually wrong, for example...they say it will be 20 min, it'll end up being 40 min. Then they won't discount you if they've messed up. The mgr. apparently doesn't have good customer service skills, because he'll never credit me for the mistakes his business has made, and today he called me a compulsive complainer, or something. Excuse me, but when things are wrong, people are going to complain so he needs to realize he better change his business standards, or it's going to go down the drain. Pros: Good food Cons: Bad service more
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  • Neighborhoods:

    Northwest, Fairbanks/ Northest Crossing

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