We've been really happy with the service we've received at Eastside Pediatric. The office is very well run. The waiting room is kid-friendly with a comfortable layout of furniture and several TVs playing movies. Wait time is usually not bad.. I've only had to wait an hour once, due to some emergencies and short staffing. Otherwise, 15 minutes is the norm. The hygenists are all wonderful and great at making the kids feel comfortable. Dr. Head is a nice man, great dentist and has a personality well suited to being with young kids all day. The check out process is quick, and they handle most insurance companies. The office itself can be a little hard to find, as it is tucked away a bit, but it's worth the hunt and once you're there, parking is never a problem.