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East Bay Motorsports - Hayward, CA - Reviews page 1 - Judysbook

East Bay Motorsports

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21756 Foothill Blvd
Hayward, CA 94541
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(510) 889-7900
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Reviews

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Best

MY HUSBAND AND I BROUGHT OUR 2 JET SKIS IN FOR SOME REPAIR AND FOUND THE SERVICE DEPARTMENT VERY FRIENDY AND ABOVE AVERAGE IN SERVICE . JASON AND DARYL WERE ABOVE AND BEHOND HELPF...

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get a confirmation in writting via fax, before your trip.

Editorial review from Citysearch 3/26/2014

Great selection of bikes..great deals more

Editorial review from Citysearch 3/17/2014

Great customer service here. Came in looking at getting a new dirt bike for me an my son. Wasn't sure what I wanted but after talking to one of the salesman on the floor (who's name I can't remember) I found a bike for me an my son. I will be returning here again for all my bikes!!! more

Editorial review from Citysearch 3/5/2014

I am thoroughly satisfied with the customer service, most especially with the help I received from your sales representative Paul Conner. I believe that he embodies everything about great customer service--great knowledge in your products, a willingness to really spend time with the customer, a desire to truly know and appreciate the person, and a sincere interest in getting potential customers on the most suitable bike--all the while trying to strike up' a deal which culminates in a win-win situation. Paul truly goes out of his way to make the shopping experience what it should be--informative and pleasurable, and (on the business end) profitable. He and other sales reps' at East Bay' are the types of people that inspire customers (or shall I say future clientele) to keep coming back'. All told', I'm very pleased with the great service. more

Editorial review from Citysearch 2/21/2014

I must say that my experience with East Bay was the best. I don't think I will ever shop anywhere else. You are 100 miles away, but I like the people, product and prices the best. My Kawasaki was the best item for price and the expert sales staff made me feel welcome, even as a beginner. I tell everyone I know where to shop. more

Editorial review from Citysearch 2/10/2014

I was very pleased with the service I received when purchasing my 2007 GSXR 600. The Sales Representatives were very knowledgeable and helpful-answered all my questions. I would like to say Thank You to Don Reiff and Todd...you guys are great...and Don thank you for the great deal--you're the best. I am totally enjoying my bike. more

Editorial review from Citysearch 2/7/2014

I recently purchased an '06 Yamaha YZFR1. It was the smoothest transaction I have ever conducted buying a motorcycle or vehicle. Worked with the Sales Manager Don through the phone and spent less than an hour at the dealership picking up my bike and signing on the line. There was no haggling or back and forth, straight forward deal. I went on through the F&I office to do the DMV paperwork and the ease continued on there and on through the parts department. I plan on making all of my future motorcycle purchases with this dealership. Being I ride dirt and street, I buy a new bike every couple of years. more

Editorial review from Citysearch 1/30/2014

I like going in your store and looking at all the bikes and merchandise you have. Your store is the best. more

Editorial review from Citysearch 1/24/2014

I wanted to make sure that I wrote in and made a comment on how good the service is at your dealership. I've come in for service before and your guys there are real cool and low key. So I said the next bike I buy it will be here. I e-mailed you guys about a bike, when I got there and Jason qualified me. I had picked the wrong bike, he quickly sold me up to a better bike and turned a possible disappointment into an awesome experience. I said I was in a hurry, I don't want to put anything down, I want the best price, and I don't want to spend more than $100.00 a month on my payment. He maid sure he met all my requirements. The bike is sick, my money is in the bank, I was in and out in about an hour and everybody digs my new ride. EBMS Rocks!!!! more

Editorial review from Citysearch 1/16/2014

I just want to say thank you so much for all of your help getting us the bike of our dreams. Jeff loves it!! You made the process so easy and we still can't believe you got us the financing that we needed. A special thank you to Jay Strous and Jeff Benard for staying late and making things happen. more

Editorial review from Citysearch 1/9/2014

i just purchased an 07 kawasaki 900 custom on thanksgiving weekend,i was very impressed with your company,i was not expecting to ride awaya on a new bike,as my credit was in bad shape.the sales person i talked to was jason williams,he took the time to look into my situation and helped me purchase a new bike the next day.i also talked to bill abel in parts and he was very helpful with all my questions about accessories for my bike.my overall impression about your dealership was great,thanks. i also want to say that your finance manager and general manager were great.thanks more

Editorial review from Citysearch 1/2/2014

Great Service all around. Especially your salesman Paul Conner. He really helped me get the right bike for me and not something that needed to be sold. more

Editorial review from Citysearch 12/20/2013

I took my son, Chris Kelly, to East Bay Motor Sports to Purchase a 2005 Kawasaki 500 Ninja. Being his first Bike I wanted him to ride what I had rode as a young man. (Kawasaki) Your sales department was outstanding. My Son and I took the time to discuss what we wanted without any sales pressure. Once we decided on the Bike, your sales department was fast, friendly and efficiently quick, getting us through the finance process. As good an experience that purchasing our bike was, I am writing this comment because of one person in your service department. Her name is Connie. About 2 weeks ago, my son had his first problem with his bike, he wound up dropping the bike. A bent fork and front rim was the damage done. I called for my son and spoke to Connie. She said ""No problem, bring the bike in and lets see what we can do"". The next day, service called and gave us the price for repairs. The parts department got our approval to order the parts on Thursday, May 26th. They said the parts would be ordered that day. We should have the bike back by the following Thursday. On Saturday the 28th my son called to see if the parts we ordered. He was surprised to learn they had not been ordered. With Monday being a holiday, I called once again and spoke to Connie on Tuesday the 31st of May. Connie took my number, and within an hour had returned my call. She assured me the parts were in fact ordered and would be there the next day. She also assured me we would have my son's bike back no later than Thursday, the day we were told it would be ready. Both times that I have spoke with Connie, she has been professional, courteous, shown great customer care, as well as quick follow up and resolve to our questions and needs. I looked on this web site, hoping to send this e mail to an owner or perhaps one of her bosses. Since I could not find a name of one of her superiors, I am writing this here, in hopes someone at East Bay Motorsports will see this and bring it to one of their attentions. Good Work East Bay, for having a great staff. A special ""Thank You"" to you Connie, for making us feel important as ""Customers"" after the sale. Great Job. If anyone there wishes to comment or confirm this as a satisfied customer, please feel free to e mail me back. Be more than happy to answer any e mail, or call and confirm this letter as true. more

Editorial review from Citysearch 12/12/2013

I just picked my bike up from service. I own a 2000 yamaha r1000 (CLEAN)!! I had 520 sprocket con. kit installed, brand new tires, axle and bearings and a FULL service tune~up. Bryan Weckiewicz was the master tech. that worked his magic!! My bike runs sooooooo damn good! He is the man to see, i dont care what the hell you ride.This magician knows whats up. All the techs. are more than qualified and able to articulate how a problem can be solved inn a way, that even a clueless person (me)!! can understand. They got me the best parts and service prices they could possibly do. "" Im over the moon "" more

Editorial review from Citysearch 12/2/2013

great service by darrel and shop team more

Editorial review from Citysearch 11/20/2013

Brought my 09 ZX6R in for service - burned up stator. Not only did you replace the stator, the rectifier was replaced for the second time even after the recall...ALL AT NO COST! Thanks Joe...for talking to Kawasaki and getting my bike up and running. Darryl, your crew is very knowledgable and helpful. Everyone helped me from unloading my bike to getting it back. Now I'm working up a deal for another new bike more

Editorial review from Citysearch 11/7/2013

I own a FJR 1300 and have been using the service Department for maintence and drop in oil changes. I have received nothing but spectacular service. The employees are always helpful and making sure I get the best service, advice and a fast service while I waite. I purchased a anti fogger for my helmet sheild and the employee volunteered to install it for me. Thank you and keep up the great work and service! more

Editorial review from Citysearch 10/30/2013

I have had to opportunity to work with the folks at East Bay Motorsports since moving to the area. All the individuals I have worked with have been outstanding however, Daryl and his staff in the Service Department are unmatched in their professionalism and integrity. They play a key role in the the ongoing maintenance on my bike which makes my overall purchase and ownership a pleasurable experience. more

Editorial review from Citysearch 10/23/2013

I was shopping for a Suzuki Boulevard M109r. I came to this dealership after searching the internet and pleasantly suprised to see that salespeople and managers were very cordial and welcoming. They had nice 2008 M109r on the floor that caught my interest and were more than willing to work with me on the price. In fact, after we had agreed on the price they were nice enough to transport the bike to my home in SF (at no extra charge). In the end, I got a great bike for a reasonable price and was provided with excellent customer service. I will definitely recommend my friends and family to East Bay Motorsports. more

Editorial review from Citysearch 10/17/2013

I brought my bike in for a Fuel Injection dash board service light issue. It was a Monday and I thought it would be a couple days before a service tec could even look at it. Joe Souza the Service Tech said that if possible he would have someone look at it. He and his tec had it fixed thesame day!! I could not pick up my bike till May 4th. It was sitting their for 5 days. Joe Souza had his assistant Kevin wash my bike for me before pick up. Is that great service or what? This service was over the top as far as I'm concered. 5 Stars!!! Thanks Joe Souza and your great crew. You guy's are awesome. See you later this month for my tires and oil change service.I ride a 2006 CBR1000RR which I purchased from East Bay Motorsports....You guys rock! more

Editorial review from Citysearch 10/9/2013

Excellent selection, pricing and service!! A true one stop shop in the world of Motorsports. more
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HOLIDAY DISCOUNT :
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  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Mission/Garin, Mission - Garin, North Hayward

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