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Earl Franks & Sons Flooring - Covington, KY - Reviews page 1 - Judysbook

Earl Franks & Sons Flooring

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428 Madison Ave
Covington, KY 41011
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(859) 261-9608
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Earl Franks & Sons Flooring - Covington, KY
Earl Franks & Sons Flooring - Covington, KY
Earl Franks & Sons Flooring - Covington, KY

Reviews

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Best

We were looking to replace the flooring in our kitchen and went to Earl Franks. The salespeople were very helpful in finding us something that we liked AND fit within our budget....

Worst

Keep your eye on the workers.they are nice but will steal things as small as a snickers bar.and then when apologizing,complain about being ratted out.Also 1.5 months after my inst...

Would Not Recommend 10/3/2012

I would never suggest this business to anyone. There aren't enough words to accurately describe my frustration and disappointment with Franks Flooring. I'm actually shocked at the lack of respective with which I was treated. \r \r The Franks family is/were friends of my father and had done a decent amount of work with my family's business. This is why I went to them. I had a rather hard time getting a call back to actually schedule the work on my kitchen floor. It took several voicemails and finally a personal visit from my father to the store to get installation scheduled.\r \r I had done the demo and removal of the previous floor, so that the Frank's team could come in and very easily install the new floor. The event of the installation was typical - they didn't leave an excessive mess or anything, but immediately after they left it was apparent that something was wrong with the floor. It would crackle and pop as if there were many many air bubbles under the floor everytime you w more

keep an eye on the help 7/28/2011

Keep your eye on the workers.they are nice but will steal things as small as a snickers bar.and then when apologizing,complain about being ratted out.Also 1.5 months after my installation,I have cut my foot a third time on exposed nails.This after the onsite mgr.promised to return to fix it.No call no show no answer.they broke a curtain rod in my foyer,ignored it.My Bose stearo system was mishandled and rewired badly when i turned it on.a fuse blew.After rearranging my schedule several times the job is complete but incomplete.This is the reason why I trust noone.you can't be nice and leave people to work.Not satisfied at all. more

Good floor 4/5/2010

We were looking to replace the flooring in our kitchen and went to Earl Franks. The salespeople were very helpful in finding us something that we liked AND fit within our budget. Once we decided the flooring was put down in a timely manner and did a good job. more

Great Carpet and service 12/13/2005

If you are in the greater cincinnati area and need new carpet i would consider giving them a call. They were the best priced that we could find (approx. 5 bids) for our 2 story mid-sized building. They came in during non-working hours for the most part, and got the job done. The carpet looks wonderful and we have had no problems as of yet after a year. more
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Owner Message

  • When you need your floors installed by the best in the industry, turn to Earl Franks Sons/Daughters. An experienced designer can come to your home for you to choose the perfect flooring for your space at no charge! We also have our own professionally...

Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    American Express, Discover, Master Card, Visa

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