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Eagle Transmission - Mesquite, TX - Reviews page 1 - Judysbook

Eagle Transmission

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2233 N Galloway Ave
Mesquite, TX 75150
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(972) 285-4040
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Eagle Transmission - Mesquite, TX
Eagle Transmission - Mesquite, TX
Eagle Transmission - Mesquite, TX
Eagle Transmission - Mesquite, TX

Reviews

( 51 )
( 6 )
( 2 )
( 2 )
( 3 )

Best

Picked up my van about two weeks ago. Drives great and no problems! It was done in a timely fashion and the communication was good as well. Clean shop! Would use again!

Worst

This is by far the worst experience I ever had when fixing my truck transmission. They charge me 1400 and did not do anything but make the situation worst. If you value your mone...

worst experience EVER 1/27/2015

This is by far the worst experience I ever had when fixing my truck transmission. They charge me 1400 and did not do anything but make the situation worst. If you value your money and time do not take your vehicle there. The manager is so rude and will not help you solve your problem very incompetent and unable to do his job!! more

Great Service 9/23/2014

Picked up my van about two weeks ago. Drives great and no problems! It was done in a timely fashion and the communication was good as well. Clean shop! Would use again! more

my 1989 Silverado single pick up they did a good job man thanks 9/17/2014

They did a great job in less in one hour they had my truck fix. My truck would go in drive when I would park it in it wouldn't let me reverse or nothing so I took it to eagle transmission did a good job very good job yall got a new customers thank yall more

Transmission and clutch rebuild nightmare. 7/29/2014

I had heard they were good, and a good price. A good price they are, but good at what they do they are not. They leave your parts all over the shop. loose your parts, leave parts off of you car, and forget to put them back on the car. I had to return to the shop over 6 times for the to adjust the clutch system after replacing it with a known new one. The gears wouldn't even engage at first, then after several try's at adjusting it, and after 5 hours of trying the next day, they finally got it but failed to tell me my bell housing was cracked. So once it was all working correctly, I had to bring it back again, buy a new bell housing, then schedule another time to remove and replace the transmission again...then ...again it took 5 hours to get the simple BBK clutch cable adjusted right. why I don't know....its very easy to do that. the tranny rebuild guy is a very good mechanic....but the other ones don't seem to know how to adjust a manual transmission and clutch system at all. I am still trying to get them to put my exhaust mounts back in that they took out and lost. so far almost a month of going back......6 different times. you decide. the management is very nice and professional....the mechanics are novice it seems, and the shop is the messiest I have ever seen. and they just throw your parts all over the place in no organized way. then loose the stuff. I stuck with them now due to warranty. hope I never have to go back once all my lost parts are found and reinstalled back on the car. more

Excellent experience--Highly recommend 3/4/2014

While driving home on the freeway on a Friday afternoon, our 2001 Honda Odyssey mini-van had a transmission problem. When you'd accelerate, the transmission wouldn't engage—you could hear the engine rev, see the RPMs increase, but the van wouldn't move forward. We had it towed home by AAA (and just FYI on the AAA tow—we had three people in the van, but the tow vehicle could only seat two. Having no other way to get home, one of our passengers had to walk. I certainly don't recall reading that when I paid $160.00 for my membership to AAA, that you are limited to one or two passengers, depending on the size of the tow truck sent. So be aware of that!) Once home, I found out by internet research that our particular van make and model had been plagued by transmission problems resulting in Honda paying a percentage of the inevitable repair. Unfortunately, ours was out of warranty. The Honda dealership where we purchased the van quoted me $5000 - $6000. After picking myself up off the floor, I began my search for a local reputable transmission repair shop. After much research, I found Eagle Transmission in Mesquite, on Galloway. I called and spoke with David who was happy to really listen and discuss the transmission problem. He had a tow truck driver come that night (and it was late—wonderful service!) to get the van to the shop so he could look at it immediately on Saturday morning. Eagle has a free diagnostic check. The check determined the problem was inside the transmission, and it would cost $495.00 to open it up to check it further. (The $495.00 would be applied to the repair). Once the full check was done, we got the news it would cost about $3300.00. There was another quote that was about $300 less, but we opted for this quote, as it came with a 3 year, unlimited mileage warranty, and the Torque Converter was better. I told him I had come to him via Angie's List, and he was happy to give me a 10% discount. Eagle would also pay $30.00 per day for my rental car, up to 5 days. Eagle also has several financing methods. While we didn't take advantage of any of them, we did apply for one. The process was pretty painless, and they agreed to finance about half of the repair cost, so you do have options if you can't afford to pay it all yourself at once. The rebuild was started on Monday afternoon and David said more than likely it would be ready by Friday evening. When the rebuild was done, David was concerned that there might be a leak, so he wanted to keep it and put more miles on the van on Saturday morning to check. When that check didn't fully satisfy him, he needed to keep it until Monday, just to be certain everything was done correctly. He even gave me an additional $60.00 credit for two more days of car rental! We picked up the van on Monday morning, and so far, everything is great. I must compliment David, who was extremely friendly, knowledgeable and helpful. He put up with my daily (sometimes 3 or 4 times a day) calls with questions. He walked me through every step of the process and helped me to understand what was being done and what we were paying for. The total out-the-door price for the rebuild, with all of our discounts, was $2789.00. While you may think that's high, that's MUCH lower than what the dealership quoted. And after searching the internet for what other Odyssey owners have paid, I don't feel that I was taken advantage of. We do have to return in 10 – 15 days for a follow-up check on the repair, or the warranty will be voided. I totally understand the need for the check; David likened it to a follow-up Doctor's visit after major surgery. I will update this review as needed, after the check-up and we drive our van a bit. So, after this long-winded review, I want to say that I fully recommend David and Eagle Transmission in Mesquite! Thanks, David and Team Eagle Transmission of Mesquite! more

Great Service! 11/30/2013

Got recommended to come here. Had a good experience! Very clean, friendly! I brought my car here thinking I had a transmission problem, they informed me it was a misfire. They do not fix that there, so I went somewhere else, got the plugs changed and problem solved! Thanks for the honesty guys! more

Shady business 10/24/2013

Stay away from here. They are nice unless you decide not to let them work on your car. They use unlicensed mechanics and do not have several payment options as advertised. I would not take my car here, there are plenty of transmission places out there, move on to the next one! more

Great job; Caleb and his team are fantastic 1/17/2013

I had an appointment and sure enough they got my car in quickly and fixed it for a reasonable price. Also, everyone was very nice. Wilson James more

will never use again and will not recommend to anyone! 11/12/2012

I tried this company after being referred and reading all the positive reviews,but after trying them for myself I found my experience to be less positive than those I read and told to me by a friend. The price qouted to rebuild a transmission is out of this world and they don't check the car out for free. The upgrades they tell you they install are not worth the charges. Stay as far away from this place as possible. They are very dishonest! more

nice 8/21/2012

It took a little bit to get picked up but after I was picked up, everything went very well. more

Editorial review from Citysearch 8/21/2012

It took a little bit to get picked up but after I was picked up, everything went very well. more

good task 8/13/2012

Best experience ever at any place remotely related to cars. I know almost nothing about cars and am always afraid I'm being taken advantage of. I didn't have to worry about that here -- the awesome folks here really seem to just do their jobs without trying to unnecessarily maximize their profits. more

Editorial review from Citysearch 8/13/2012

Best experience ever at any place remotely related to cars. I know almost nothing about cars and am always afraid I'm being taken advantage of. I didn't have to worry about that here -- the awesome folks here really seem to just do their jobs without trying to unnecessarily maximize their profits. more

very good 8/3/2012

They are all very professional and friendly. Very satisfied. more

Editorial review from Citysearch 8/3/2012

They are all very professional and friendly. Very satisfied. more

All fake Reviews, just click them! 7/31/2012

WHAT A JOKE! someone is doing all these reviews, they are all done by the same person, just click the name of the reviewers, and you will see. It's all fake! Do not trust these guys! more

very good 7/25/2012

This place is great! I called in the morning to get a price quote about rear brake and rotor replacement, and had an exact price within 3 minutes and was told to bring in my car that afternoon and it would be done by closing (5pm). I dropped it off at 1pm and it was ready by 315pm. The price was exactly what was quoted over the phone + tax and they did not try to upsale me in any way with additional services. I am so impressed and will DEFINITELY be back. more

Editorial review from Citysearch 7/25/2012

This place is great! I called in the morning to get a price quote about rear brake and rotor replacement, and had an exact price within 3 minutes and was told to bring in my car that afternoon and it would be done by closing (5pm). I dropped it off at 1pm and it was ready by 315pm. The price was exactly what was quoted over the phone + tax and they did not try to upsale me in any way with additional services. I am so impressed and will DEFINITELY be back. more

good job 7/19/2012

Amazing and the most honest mechanic I have ever worked with. I went to them as a second opinion and he gave me the true story on what was wrong with my car. more

Editorial review from Citysearch 7/19/2012

Amazing and the most honest mechanic I have ever worked with. I went to them as a second opinion and he gave me the true story on what was wrong with my car. more
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Owner Message

  • Since 1983, Eagle Transmission has brought top quality transmission services and expert car repair to the greater Texas areas. With a philosophy based on integrity and expertise, their trained technicians and mechanics can service everything from transmissions...

Additional information

  • Hours:

    Monday: 12:00 AM - 12:00 AM; Tuesday: 12:00 AM - 12:00 AM; Wednesday: 12:00 AM - 12:00 AM; Thursday: 12:00 AM - 12:00 AM; Friday: 12:00 AM - 12:00 AM; Saturday: 12:00 AM - 12:00 AM; Sunday: 12:00 AM - 12:00 AM

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