I have now used Eagle for three repairs - the first, a clutch replacement on a 1985 Toyota pickup. An easy job, but a trial to see how they performed. Perfect! Quick, and very reasonable. The second was a rebuild on a 1990-ish Nissan Maxima with a very sick manual transmission - 1st would not stay in gear at all, and second was starting to jump out too. They gave me a very reasonable price, and did the repair in a timely manner. We did have a secondary failure of a part that looked OK during the rebuild, but Mike and Eagle handled it with no questions asked and no additional charges. Most recently, we had a Mercedes E320 with a transmission that would just plain fail to move the car after 15 to 30 miles or so. The dealer was incompetent - their only suggestion was a full trans replacement for about $6000 (service? What's that . . . we only sell parts, we don't fix anything . . . ) and a number of other shops that told us $3500 or so, and didn't offer any other path. Eagle told us that a check was no charge, and then depending on if they needed to get into it to finalize a diagnosis, that that would be $389 and we could stop there if too much $$$, or proceed with that sum credited towards the total. Completely reasonable to me, and exactly what we were looking for - give me a real number without a major commitment! Once apart, the mechanic went over the problem with me, and showed me the problems in the torn down trans (I do pretty much everything *but* trans work) to make sure that I understood what was up, and quoted the work at $2500 for a full rebuild with a 1 year 12K mile guarantee, just like in the past. From the OK, we were done in less than a week, and Mike wanted to keep the car an extra day to ensure that they had time to do a long enough test drive, since the initial problem was not immediate.
Absolutely nothing to fault here, and everything to praise! Honest, open, fairly priced, and timely!
Pros: Knowlegeable, honest, timely, competent
Cons: None that I have found!