I don't understand what the fuss it about. I've been there twice and each time left a happy customer. I'm extremely picky about my car and this was the first time i've ever taken it somewhere without me washing it. Since i'm so picky, for me to say they did a great job, THEY REALLY DID A GREAT JOB... Some people might not like paying $35 for a wash and dry; however, you pay for what you get. I'd rather pay a little more and not have to worry about scratches and knowing they are taking good care of my car. As for the owner, he was very friendly as well and treated me like I should be treated. The car was also finished very quickly, which was nice with no appointment to know I can drop it off and have it back within an hour..... I'd definitely recommend this place to anyone and everyone.
Pros: Quick Service, No Appointment Necc., Friendly Employees
Cons: Parking, however, it is downtown can't really expect to find much parking!