One time when we were out doing a volunteer work, we got too close to the edge of the driveway and the dirt gave way, landing us in a rut in the ditch. We tried going forward but only got deeper into the ditch. At this point we decided to call Durham towing. We worried about whether it would do further damage to the under carriage when the car was towed out. This was not a problem though. The wrecker service got out to us in a hurry. He used a lifting device that raised the car up enough that it wouldn't scrape underneath and pulled us out. We were on our way in no time flat. We were very grateful & the bill was easy to take. We will definitely use this service again when needed.