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Durango Dental Group - Las Vegas, NV - Reviews page 1 - Judysbook

Durango Dental Group

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3140 S. Durango Dr., Ste. 100
Las Vegas, NV 89117
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(702) 362-1856
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Reviews

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Best

I totally disagree with the first review. My experience was quite the opposite. My experience was remarkably good. I had Dr. Rentz and the Dental Hygienist. I am a dental chic...

Worst

I came here 4 years ago and was told I needed 2 crowns and 1 root canal. The dentist took forever to do it and it was incredibly painful (I've had a root canal before and it was ...

Poor dental work and completely unprofessional 5/3/2013

I came here 4 years ago and was told I needed 2 crowns and 1 root canal. The dentist took forever to do it and it was incredibly painful (I've had a root canal before and it was a breeze). I did not go back to this dentist because my procedure was so long and painful which made me think that the dentist wasn't very skilled at what he was doing. 4 years later, I get a regular check up with a different dentist and am told that 1 of the crowns done by Durango Dental has started to break. Now a crown is supposed to last at least 5 years which is why dental insurances won't cover a crown that is less than 5 years old. I should add that my previous crown was done 10 years ago and it is still in good shape. I call up Durango Dental and they give me a sch-bill about how they don't know if the dental work and check ups that I've had in the last 4 years by a different dentist is at a standard of care as good as theirs so they aren't willing to replace my crown. Then I asked if they would be willing to give me a better price than what my dentist quoted me to replace the crown SINCE IT WAS THEIR FAULTY CROWN that broke before the normal 5 years. They say no but their price is the same as my dentist and ask if I want to make an appointment with them... Umm EXCUSE ME??? WTF would I go back to you and PAY THE SAME PRICE for a crown that didn't last as long as it was supposed to?? I gave them the opportunity to show some professionalism, make a good faith effort to fix their mistake, and act as a reputable business, but they failed. Don't waste your time and money going to them. You'll likely need to have any work they do fixed by a new dentist later on. more
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Owner Message

  • As a dentist in Las Vegas, we offer modern dentistry at an affordable price. We are proud to be your complete Las Vegas dental provider by offering you great specialty services and state-of-the-art equipment, including same day dental Crowns, Zoom Whitening,...

Additional information

  • Payments:

    Master Card, Visa
  • Neighborhoods:

    The Lakes/Country Club, West Sahara

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