A couple of us went to Dunlays for a late-ish lunch on Sunday--after the lunch rush. It took 45 minutes to get our appetizer, the ever so complicated and involved preparation of chips and spinach artichoke dip and another 30 minutes for our entrees, which were equally involved: a cheeseburger and a club sandwich. The manager came over after we'd been sitting there for nearly 90 minutes to ask how things were and when I said something about the wait he said something about either a mess of tickets coming in all at the same time or losing ours--he wasn't entirely clear on the problem and at that point, I just wanted to get out of there and try to enjoy what was left of our day. He said he would have been over earlier if he knew we were one of the messed up tickets but either way, he didn't do anything to fix it. No discount or anything. I think we were most disappointed that we had stopped by the very neat farmers market to pick up dinner stuff for that night and didn't even make dinner because we ended up eating lunch so incredibly late. I've been there 4 times and 2 of those were NOT good. The second, second chances are over. $52 (not including tip) for a lunch that takes nearly 1 1/2 hours to get is not my idea of a good neighborhood spot. We will definitely not be going back.
Pros: Food was ok but nothing to write home about.
Cons: Terrible Service. Very Very Slow. Indifferent Manager.
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