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Dunham's Sports - Ann Arbor, MI - Reviews page 1 - Judysbook

Dunham's Sports

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217 N. Maple Rd.
Ann Arbor, MI 48103
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Main categories:

Sporting Goods

Related categories:

Sports & Recreation

Reviews

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I required assistance to obtain a team jersey, and I was told by one of the staff to ask the cashiers for assistance. The jerseys were hung near the ceiling so I asked one of the...

Very Poor Customer Service 11/7/2007

I required assistance to obtain a team jersey, and I was told by one of the staff to ask the cashiers for assistance. The jerseys were hung near the ceiling so I asked one of the two clerks in front to assist me. The cashier scowled at me (she had no customers), and asked another clerk if she could assist me. That clerk was fixing a small display, and said to call another personnel from the back to assist me. I waited and waited, and went back to both clerks and asked again. I told them I was not going to stand there and wait when one of them could assist me. The cashier got one of the metal poles and got the jersey down in a second. It took the two clerks longer to put me off than to complete the task. I was apalled, so much for customer service! I will not be returning to that store. more
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Editorial

  • In Short
    Founded in 1937 in a Detroit suburb, this sporting goods supplier now serves 11 Midwestern states. Originally conceived as a simple bait and tackle shop, the store's inventory includes athletic gear, camping equipment, home gym equipment and a wide range of name brand athletic apparel and leisurewear. An accommodating 30-day return policy, 24-hour customer service department and sale price guarantees contribute to buyer confidence, as do the easy-to-navigate store layouts and user-friendly website.

  • 8/8/2008 Provided by Citysearch

Additional information

  • Neighborhoods:

    Abbot

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