It's true that you will not get your clothing back very quickly; this is a counter for an off-site service. Your clothes are picked up, cleaned, and brought back. This ""cold shop"" means a longer turnaround, but, that's the price to be had for much less expensive cleaning -- the budget angle. That said, there are other problems that annoy me. I have a lot of shirts and blouses laundered, and I'm forever telling them to ""pay attention to the inside of the cuffs."" I roll my sleeves back a cuff length because I have short arms, so there is a crease in the cuff all that time that gets soiled. When the cuff is unrolled for cleaning, the soil is on the INSIDE and when I get them back, the soil is still there, so they are not spot treating the cuffs, no matter how often I remind them. I may take in 10 blouses, and will get back 10 hangars, and it isn't until I take one down to wear that I notice that missing ironing on one or two. Check your ironing -- a few come back very wrinkled, but on a hangar. Finally, they do an okay job on hemming, it's only $6 to have a pair of slacks hemmed, but, they use a filament instead of thread and I noticed the hems coming down after only a few wears -- the filament had melted when ironing. Cheap stuff. I made them hem again and it was a bit of a struggle to get them to do it without charging me. I don't care WHAT you use to hem pants -- they need to last longer than 3 wearings. Finally, as of a month ago, they were stilil pulling that cheap trick of charging me more to launder a woman's blouse than a man's shirt. That's supposed to be illegal, now. I'll check more carefully, next time. Why do I keep going? Because it's in my neighborhood, it's generally okay, and I have a lot of clothes to be cleaned, so I need the budget prices. It's a love-hate thing. Love the price, hate the customer service.
Pros: cheap prices; alterations available
Cons: slow turnaround, special attention to detail is missing