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Dry Clean Super Ctr Of Heights - Houston, TX - Reviews page 1 - Judysbook

Dry Clean Super Ctr Of Heights

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1223 W 11th St
Houston, TX 77008
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(713) 861-2001
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Main categories:

Dry Cleaning

Reviews

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I picked up my dry cleaning from this place today to discover that one of my favorite work shirts was ruined. I inquired as to why it was ruined and the clerks claimed that it was...

TAKE YOUR CLOTHES ELSEWHERE!!! 4/8/2010

I picked up my dry cleaning from this place today to discover that one of my favorite work shirts was ruined. I inquired as to why it was ruined and the clerks claimed that it was like that when they got it and didn't clean it. Their manager wasn't there at the time so I decided to return after I got out of work. To make a long story short, I ended up in a shouting match with the middle-aged owner. (I am a female in my mid-20s) Not only did he accuse me of bringing it in ruined, he claimed someone had told me that the shirt was messed up, but I had said it was okay and to go ahead and clean it ?!!?!?!? I have never had a conversation with any of the employees outside the scope of dropping off my clothes and paying for them. Why would I waste money to have a shirt that was unwearable cleaned?! Rather than being professional, the owner began yelling at me in front of other patrons. I, of course, would not stand for this and began yelling back. Additionally, the owner began to walk away in the middle of our discussion until I asked where he was going and that we we hadn't settled the matter. I walked away from this place with no reimbursement for my (expensive) shirt nor a refund for my drycleaning. The owner and employees of this establishment are disrespectful, rude, and have absolutely no class. DO NOT BRING YOUR CLOTHES HERE. Oh, and to add insult to injury, I was charged for my ruined shirt, even though they admitted to not cleaning it. Pros: cheap Cons: Rude, ill-tempered, and ungrateful employees more

Avoid Avoid Avoid - $hitty hem job, even $hittier Attitude of Owner. 12/26/2008

Avoid Avoid Avoid! The last reviewer was right. Owner would not come out to speak with me when I was upset with the hem job they did. He just sat in his van. I told the teenager behind the counter that they're willing to lose a client over 10 dollar hem job??? Owner's retort was, ""I already did them once!"" Yeah, Mr. caca dry cleaner owner, you did a $hitty job hemming my BLACK pants with gray thread??? plus using a jean stitch instead of a blind hem on dress trousers? You call that doing them once??? Well it'll not only be the last time I step foot in your store, I'm going to tell everyone that will listen how to avoid your place and leave a review that isn't even fitting for ONE star. AVOID AVOID AVOID!!! These people don't care about your clothes. Pros: drive through pickup Cons: zero customer service, horrible owner, they don't know what they're doing. more

HOW TO LOSE YOUR WARDROBE IN 1 EASY STEP 10/22/2008

HORRIBLE....BROUGHT IN 6 PAIR WOOL SLACKS..GOT TICKET FOR SIX(I COUNTED PANTS AT HOME AND SHOP..SHE THEN COUNTED AND GAVE RECIEPT FOR THE 6)WHEN I GO TO PICK UP THEY SAY THEY ""MISCOUNTED"" AND THERE ARE ONLY 5 PAIR! THEY WOULD NOT GIVE ME A REFUND/CREDIT ETC...IM OUT 150 PAIR SLACKS. IF THAT ISN;T BAD ENOUGH ANOTHER CUSTOMER WAS IN STORE AT SAME TIME CALLING POLICE BECAUSE THE OWNER TOOK THREE OF HER NEW SHIRTS AND WOULD NOT SPEAK TO HER...HE JUST SAT BEHIND COUNTER AND ACTED LIKE WE WERE NOT THERE. THIS WAS ALL FROM THE OWNER AND HIS HORRIBLE CREW / GANG...STAY AWAY FROM THIS HELL HOLE Pros: POLICE WERE FAST TO RESPOND Cons: 5 SLACKS ENTER 4 SLACKS LEAVE more
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Additional information

  • Neighborhoods:

    Greater Heights, Central

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