Stood outside for 30minutes in 44 degree cold. Once inside, it took about 20 minutes to get through the registration desk. Then, you get to sit down and wait for your number to be called. Bathrooms and water fountains are easily available. About an hour or so later, my number was called and it took about 5 minutes to renew my license. The staff (obviously overworked due to budget constraints) was actually friendly and helpful. Although noone ""enjoys"" going to DPS office, the entire experience was actually very smooth. This was entirely different than my last experience. Thank you all for improving your process and staff friendliness. If you plan to visit this office, do not let the full parking lot and lines outside the door get you down. All things considered, they run a fairly efficient office. Plan to spend a little more than two hours to get through the whole process. I agree with ""Happy citizen"" that this is the best DPS office in Houston.