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Dr. Carlos Abreu, DDS - Washington, DC - Reviews page 1 - Judysbook

Dr. Carlos Abreu, DDS

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1712 Eye Street
Washington, DC 20001
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(202) 496-0891
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Reviews

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Best

My long time family dentist retired and I had been looking for a new dentist, having had some negative experiences with other dentists. A friend of mine recommended Dr. Abreu so ...

Worst

Even though Dr. Abreu's services are priced higher than other dentists in the area (they are * very* expensive, even with insurance) I thought the quality of care was good enough ...

Over-priced with exorbitant waiting periods 11/24/2009

Even though Dr. Abreu's services are priced higher than other dentists in the area (they are * very* expensive, even with insurance) I thought the quality of care was good enough to warrant returning. I was a patient for over three years and happy with their care. But lately waiting times have increased - for appointments with either him or his wife - and his office's customer service has steadily declined. This latest visit tops all. Even though I had one of the early AM slots I waited for 30 minutes in the lobby... without any notification that there was a wait or apologies for the delay! When I finally asked the front desk if I needed to reschedule they said there had been an emergency but I would be seen immediately. Ten minutes later I'm in Dr. Abreu's chair but still waiting and waiting. No word or update. After a total of 45 minutes of wait time I took off my bib and left. I informed my dentist that I was canceling and that client service means informing their patients when wait times will exceed 10 minutes or so. It's just common courtesy. She apologized but I won't be returning. Mistakes happen, sure, but there are other dentists who can provide the same services but with more care for their clients. more

Very pleased with the service 11/9/2005

My long time family dentist retired and I had been looking for a new dentist, having had some negative experiences with other dentists. A friend of mine recommended Dr. Abreu so I decided to schedule an appointment. Dr. Carlos Abreu runs a practice with this wife, who is also a dentist. They are very courteous and they treat you in the office as if you were a guest in their home. I went to their office for x-rays and routine cleaning. Everything went very smoothly and I was very please with my experience there. more

Very Good Dentist 8/2/2005

This dentist provides excellent dental services at reasonable prices. The office set up is very clean, uncluttered, and the front office staff are always pleasant. The dentist is very thorough and nice. The office is conveniently located on Eye Street near the metro station. There never really seems to be a long wait when you go either. If you are looking for a good general dentist, I highly recommend trying out this one. more
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