JavaScript is not enabled.
Donelson Air - Nashville, TN - Reviews page 1 - Judysbook

Donelson Air

Claim
marker
1134 Murfreesboro Road
Nashville, TN 37217
marker
(615) 274-4122
Incorrect info? Correct your listing

Photos

Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN
Donelson Air - Nashville, TN

Videos

Reviews

( 1 )
( 2 )
( 0 )
( 0 )
( 6 )

Best

This company did a great job. They work fast and are very professional. They provided a great deal of information on their services and allergies in general, and really took a l...

Worst

Paid over $5000.00 for a new HVAC unit recommended and installed by these guys and have also paid to have system cleaned and maintained each season. Now less than 2 years later ne...

Editorial review from Citysearch 8/8/2012

Called for a simple visit to find out why my heat didn't work but when they left my air conditioner wasn't working correctly. 2nd rep came out and told me to save up my money for a new unit, also told me that I needed freon added but the freon is fine after he checked the pressure. Then he came up with some other lame things about the air. My air worked fine but now the inside fan will not cut off. Guess they shorted out a wire or crossed one because I didn't fall for their lies about the unit. Will not recommend them to anyone not even to someone that I hate. Terrible company now. They were a good company but their management has changed and all they want is to take peoples money. more

Editorial review from Citysearch 7/17/2012

What an unbelievable combination of high-pressure salesmanship, insulting and rude behavior, and incomplete/failed parts and service is this company. Sold at high dollar a supposedly brand-new unit in May, 2011; it has broken down so many times in that year and two months, we've lost track. Expensive hotel bills, cases of heat stroke, and over six weeks of ""service"" calls later, including three hours of work today (and 10-15 hours in multiple visits over the last week) and our one-year-old unit is still dead. Temp is climbing inside and yet another hotel bill for tonight (a 105-degree heat-index day) is in the offing. If you value your sanity (and your wallet), give this train-wreck of a company a very, very wide berth. more

Service Experts? 11/1/2011

Paid over $5000.00 for a new HVAC unit recommended and installed by these guys and have also paid to have system cleaned and maintained each season. Now less than 2 years later neither the air or heat works and they want another $1000.00 to fix it. What a joke. Buyers Beware. more

Great and timely service when needed! 7/12/2011

I needed an emergency A/C repair done on one of the hottest days of the year... they were out within a few hours. The technician, Matt, was extremely helpful and friendly, and even helped out with the price a little by letting me use a 50 dollar off coupon I found online even though my printer didn't work. I will definitely recommend this company to others. more

Questionable unethical choices 9/25/2009

Be careful when seeking employment with or service by this company. more

would noty, dishonest use even if last resort, untrustworth 5/26/2008

We provide Quality Service Every Visit, and we're available to meet your needs 24/7, Daytime, Nighttime, On-Time. Our NATE-Certified Professional Techs are qualified to work on all brands of comfort equipment. We have complete Respect For You & Your Home, and we're Always Easy To Work With. - ALL LIES more

High as a kite 8/3/2007

Way to high!!!!!! Dont bother..call another company and make sure they are reputable. Of course DAC is reputable and they are still ripping. more

Avoid Donelson Air 7/24/2007

I'm pretty sure that Donelson's technicians just lied to me about my split-system a/c system, saying that it only needed an ""acid wash"" and it would start cooling again, even though I had just told them that another tech from a diff company had told me that the bearings were shot on the motor and that often the blades wouldn't even turn, making it impossible to cool the air. The Donelson guys stuck to their story, wanting to sell me a $99 cleaning contract instead of waiting to see if in fact the blades, which were turning at the time, shut down. (Naturally, the system did shut down shortly after they left.) They even pretended that lint stuck on the outside of the system was impairing the coils, which had been cleaned that morning with a garden hose, and I know that you have open up the interior of the system to access the coils to clean them. They also suggested that the system might need more freon after it was cleaned, even tho it had been topped off that morning by a different compny. I think they were hoping I'd pay for the cleaning, then discover I needed to buy a new system, and that Donelson could supply that too. And since the $65 charge for the visit would automatically be credited toward the purchase of a new system, they wanted to rope me into a service contract over and above the initial $65. I suggest you try the Lee Company, or American Heating and Cooling. Pros: None. Cons: They'll try to con you. more

Get a second opinion if you hire Donelson Air! 3/30/2006

Donelson AC serviced out central air unit in March of 2006. The technician told us that we had a bad compressor, and would need to replace it at a cost of $1,500. Later that night a Donelson sales rep called and told us that we should buy an entirely new system! Two sales reps then came to our house, where they spent several hours trying to sell us a new $6000 unit. We called another company for a second opinion, and learned that our AC unit was in great shape, and didnt need ANY repair or replacement. If you are going to use Donelson, expect a sales call, and always get a second opinion! Pros: Work on Holidays Cons: Wrong diagnosis, Pushy salespeople, Bad Business! more

Helpful staff and good service 11/22/2005

Everyone I spoke to from this company (receptionist, sales, & service) was helpful and eager to please. They came out to our house very quickly, and took the time to listen to what our needs were. The salesman was friendly and knowledgable, maybe just a little eager. All in all it was a good experience. more

professional fast service 11/14/2005

This company did a great job. They work fast and are very professional. They provided a great deal of information on their services and allergies in general, and really took a lot of time w/ us w/out being pushy. Their prices were reasonable and their schedule was flexible. We would uses their services again, and recommend them to our friends! more
< Previous 1 Next >
HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • The professionals at Service Experts can give you the peace of mind you need. We have extensive hands-on experience with all brands of home comfort equipment. We routinely perform installations and service in over half a million North American homes each...

Additional information

  • Hours:

    24 Hour Emergency Service
  • Payments:

    American Express, Master Card, Visa, Discover

Best Deals and Recommendations