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Dominion Floors - Arlington, VA - Reviews page 1 - Judysbook
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Dominion Floors

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2433 N Harrison St (at

Corner of N. Harrison and Lee Highway

)
Arlington, VA 22207
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(703) 536-4116
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Dominion Floors - Arlington, VA
Dominion Floors - Arlington, VA
Dominion Floors - Arlington, VA
Dominion Floors - Arlington, VA
Dominion Floors - Arlington, VA

Reviews

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Best

Dominion Floors was quick to respond to my calls, and they provided accurate and useful information quickly. They were price competitive with other flooring companies, and they a...

Worst

We researched before using this company. Initial installation was wonderful. We were told we could use the floor immediately but shortly after we started using the floor, I noti...

Poor Customer Service 3/6/2011

We researched before using this company. Initial installation was wonderful. We were told we could use the floor immediately but shortly after we started using the floor, I noticed marks, looked more closely and realized the dog's claws were leaving holes in the grout and the installer knew there was a dog. They came back and "fixed" the grout with instructions to keep the dog off it for 6 hours which was fine -- I would have been glad to do this the first time. Afterwards, there were still some "holes" from the initial installation problem -- I think that as the grout fix dried, some holes hadn't been filled and reappeared. When I went to make final payment, I told the receptionist we still had "holes," but there was no offer to make it right, just the taking of our money. I'm pleased with the product and design consultation. I am not pleased with the customer service. I'll probably use them again, but redo is a hassle so I'll be very, very careful about the original installation in the future. Too bad, because I think I'm paying for the customer service too. more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • Thanks For Visiting Dominion Floors! Dominion Floors is a locally-owned small business since 1968. We offer a huge selection of almost every type of flooring as well as expert sanding and re-finishing of old and new hardwood floors. All Sanding work is...

Additional information

  • Hours:

    M-F 9:00am - 4:00pm
  • Neighborhoods:

    Yorktown

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