We have been going here for years! They are excellent, gentle and patient! ""Milo"" wags his tail coming and going! They have a wonderful bigger location right off Hwy. 47. The staff is always friendly and very helpful. The comment about the ""dog being turned away for barking"" is not a true comment for this business!! Just stop by and hear for yourself! There is always a lot of noise in there and it doesn't phase them one bit! Matter of fact just call their phone number... you will hear plenty of other loyal customers in the background.. barking away! I am a loyal customer and would not take Milo anywhere else. Give them a try, you will be surprised at how customer orientated they are, for you and your pet!