Normally, I have Dr. Strachan, who is polite and attentive, and my annual exams are not a chore - or even better, not even painful. (To have a pap smear that doesn't hurt is always a plus.) Five stars to her. \r
Today, I had my exam with another member of the staff, and I was patronized and dismissed in a disturbingly offhand manner. I don't think I've ever had a medical professional *look down their nose* at me when I wasn't working behind a desk in a hospital. Utter FAIL, folks. \r
I walked out with a monster of a tension headache for biting my tongue throughout the appointment to keep from saying something I would regret later. ZERO stars for that.
Pros: Personable front office staff, plenty of parking
Cons: My questions were dismissed or ignored