I called Doctor TV on two occasions. Once to fix a problem with my TV where the button was stuck or something and it wouldn't turn off or on, and one time to fix my DVD player because the tray where you put the disc in wouldn't slide in or out. The come to your house for free and give you a free estimate. They were able to fix both my appliances quickly. It was a little expensive, but it sure was cheaper than buying new ones or lugging it in some place to be repaired. They also give a 10% discount to senior citizens, which I think is nice. My mother has used them also and taken advantage of that discount.