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Dobbs Tire & Auto Centers - Ballwin, MO - Reviews page 1 - Judysbook

Dobbs Tire & Auto Centers

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marker
695 Big Bend Rd
Ballwin, MO 63021
marker
(636) 256-8690
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Main categories:

Auto Repair & Service , Brake Repair

Related categories:

Automotive

Reviews

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Best

Mike is the Manager of this location, and he and his staff offer superior service!! I can always count on Dobbs to fix my car in a timely efficient manner at a reasonable cost. ...

Worst

I believe the unspoken corporate policy is for the shop managers to try scare tactics then revert to intimidation so they can jackup prices. Dobbs on big bend, sulpher springs roa...

ripoff 3/7/2009

I believe the unspoken corporate policy is for the shop managers to try scare tactics then revert to intimidation so they can jackup prices. Dobbs on big bend, sulpher springs road. On 3-5-09 at 2:35 pm i carried my old work car in to try and locate what was causing the front drivers side axle to run off the transaxle shaft. I had worked on this car the sunday before and let my 16 year old son install a new axle, lower control arm and new tension strut bushings. In the process he forgot to install a washer behind the tension strut to control arm bushing. When the brakes were applied hard it would let the tension strut bushing at the lower control arm slide in and out of the control arm, this would cause the wheel assembly to flex enough to slide the axle out to the edge of the transaxle shaft and make a grinding noise. To repair this car all that was required was the installation of the washer on the tension strut to control arm . Brian, the shop forman carried me to the raised car and showed me the missing washer, which, as soon as i saw it i new this was the only trouble the car had. Then in a very rude tone, he informed me that the axle was the wrong one (too short) . I new this was not true. Then he informed me that the passengers side axle was too short, I guess they saw where I had replaced it two weeks before. The passengers side axle is/was fine, wouldn't let them touch it. As I stood there looking at the problem and wondering, is this guy trying to shist me about short axles when it was obvious that the missing washer was all the problem, he broke into a tyraid about the car was unsafe to drive and he wouldn't let me drive it. Then out of the blue he was saying something about, he didn't know what kinda problem I had with my parts supplier and if i thought i could bring my own parts in and he put them on, then this conversation was over. I saw this type of sales tactic on 60 minutes before Where all this B.S. came from I do not know. Don't use them! more

Not a bad place to go for repairs 8/20/2005

I've used Dobbs many times for oil changes, tires and misc. repairs. They do pretty good work so quality really isn't the question. However, I have noticed that when my wife takes in the car, they sometimes add a few repairs that don't seem to be necessary and the estimates don't always reflect the final price. I don't think these guys are deliberately trying to cheat anyone but I would keep an eye on them if they suggest additional repairs. But I've never had a problem with their oil changes or routine maintenance. more

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Service, Service, Service!!!! 8/12/2005

Mike is the Manager of this location, and he and his staff offer superior service!! I can always count on Dobbs to fix my car in a timely efficient manner at a reasonable cost. Dobbs offers a credit card that allows you to charge your service and have 90 days interest free!!! They are open till 8:00pm nightly and on Saturdays! more
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