I went to this practice back in June of 2011. They were busy, and I was very polite and understanding--at first. I had trouble with the receptionist. Then I proceeded to have a root canal. My tooth area was infected and quite sore, and I was feeling sick from it with a fever. Well, the doctor and her assistant insisted that because the first couple of injections didn't numd the infected area, I would simply have to bear the pain and told me to grab ahold of the chair arms and squeeze. This is how I am sopposed to deal with the excrutioating pain about to be inflicted? No way! I insisted that the dentist try again. Very fortunately this last injection worked and the pain was tolerable. I was not too happy. Then her assistant, whose name I forgot, started getting aggressive toward me, making her bad temper apparent. She started stomping around, why taking an x-ray she brutally shoved the piece the goes between the teeth into my gums. I yelped in protest, but she didn't give a bit, she just kept shoving. This girl was extremely angry! It was quite a display of having little self control.\r
The people in my area were just plain rude. I complained to the office manager. It took me some time to get over this attack. There are further details, but This is all I will write.\r
This is a true stroy.